Gear N' Bits - FAQ's
After My order is placed how long before it will be shipped out?
-Most of our Orders Ship Out with in 24-48 hrs. This excludes orders placed on Friday,Saturday,Sunday and Holidays.This excludes Pre-order items.
What Shipping Methods are available?
-USPS First Class Mail (2-6 Business Days): (For Items that weigh under 13oz.)
-USPS Priority Mail (2-5 Business Days)
-Fedex Ground/ Home Delivery (2-5 Business Days)
-Fedex 2 Day (3 Business Days)
There May be other shipping options at check out we do require 24 Hrs to ship an item, this excludes items ordered on Friday, and Saturday.
What Payment Methods Do You Accept?
-We Accept Mastercard, Visa, Discover,and American Express.
Do You Charge Sales Tax On Your Sales?
We Charge Tax only to items being shipped to California.
How Do I Know where my item is?
- We provide an e-mail with tracking information once your item is shipped out. ALL of our orders are provided with a tracking number.
What is your Return Policy?
-Items Can be Returned up to 60 Days from original Order date.
-In order to Return an item you must first get a RMA ( Return Merchandise Authorization ).
-We offer free return shipping.
How do Refunds Work?
- Once an item arrives at our location we will issue a refund.
-If item is in original packaging, like New Condition and not missing any parts you will receive a full refund
-Should an item be returned to us Damaged or Altered a Re-stocking fee of up to 50% may apply. This excludes if you received your order Damaged. We must be notified with in 48 Hrs if an order was delivered damaged.